A big business with small town values

We’ve been around for over 25 years and have grown steadily—from one shop, to two, to three—because we’ve always been dedicated to delivering a better experience to our customers. Here are just five of the ways we do this:

Service excellence

Fast, easy online quoting

Get your free estimate now or speak with a Stonex showroom representative

Knowledgeable people

We’ll take the time to answer your questions and help you pick the best stone for your project.

Dedicated customer service team to help you

Once a customer, always a customer. Call us any time you have a question or concern and we’ll do our best to help.

A comprehensive maintenance program

We want to ensure your stone looks great for years, so we’ll give you information on how to clean and care for it.

Professional installers

Really good installers are hard to find. Our team of installers take pride in their workmanship and customer service.

5-point quality check

Precision and quality are foremost in our work. This is why we’ve instituted a formal 5-point quality check, which we follow with every single job we do:

1. TEMPLATE ACCURACY

Measurement accuracy and the templating work that follows are absolutely critical to get perfect. This is why we have two inspections before proceeding into engineering.

2. ENGINEERING

All of our cutting is done by computer-guided machines, so every single job goes through our computer-aided drawing department. It’s here that your new surface will come to life in 2D drawings, all of which are reviewed by the engineering team.

3. FINAL STONE INSPECTION

Every single slab is inspected when it enters our facility. But we will give your stone slab one final, thorough check for imperfections before moving it to the cutting area.

4. CUTTING & FINISHING

After completing three production stages, water jet cutting, CNC edging and polishing, your stone is ready to be transported to your location. Before this happens, our finishing team will fully inspect your stone one last time to ensure it is perfect.

5. INSTALLATION

We hire a very skilled team of installers, selected for their pride in workmanship. Once your stone is in place and they have signed off on the job, they’ll ask you to do the same.

INVEST IN INNOVATION

From equipment to people, we’re constantly innovating so that we can serve you better. We’ve been investing in the best equipment and processes for years so that we can produce beautiful countertops and surfaces quickly and with the highest precision. Plus, our 80,000 square-foot facility in Woodstock, Ontario features a custom-designed water recycling technology.

PRODUCT GUARANTEE

We stand behind our product, and we pride ourselves on high customer satisfaction. If you ever have a question about your countertop, please contact our customer care department so that we can help you.

DONE IN 10 DAYS OR FEWER

We’re not fans of long wait times, so we’ve refined the production process to get your new stone surface cut and installed in 10 days or fewer from templating. Your stone will be cut locally in Woodstock, Ontario at our 80,000 square-foot facility. And while this is happening, one of our customer care specialists coordinates the installation day with you so we don’t miss a beat.

In the Community

Our entire team lives and works in Southern Ontario, so we give back to our communities however and whenever we can. These are some of the events we took part in recently:

Working at Stonex

At Stonex, we are always interested in hearing from people who want to be part of our team.  Send your resume and cover letter to hr@stonex.ca or apply for one of our current openings listed below.

Job Postings

Lastest News

3 LOCATIONS TO SERVER YOU BETTER